Desktop Support Analyst

Company: US Main
Location: Warminster
Posted on: March 14, 2025

Job Description:

My client is seeking a Desktop Support Analyst for an IMMEDIATE 6-12 month contract opportunity in Warminster, PA. The rate for this position is $25-30/hr., depending on your experience level.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

In this role, you will provide on-site, desktop support to the client's internal employees in a large warehouse facility in Warminster, PA (this is not a phone support role, but an active end-user support one).

Responsibilities

Provide technical support for desktop systems, ensuring efficient operation of hardware and software.
Troubleshoot and resolve issues related to Microsoft Office applications, VPN connectivity, and network configurations.
Assist users with desktop support inquiries, delivering exceptional customer service.
Maintain and manage computer systems, including installation and configuration of software and hardware.
Collaborate with team members to enhance IT support processes and improve communication.

Requirements include:

3+ years of desktop support experience, preferably in a manufacturing, production, or warehouse environment
Experience supporting desktop/laptop computers with Windows 10 operating systems running Microsoft Office 365 preferred
Ability to troubleshoot data, telecom, VoIP, wireless, and VPN issues
Experience with Active Directory (adding and deleting users; group policy)
Degree and/or Certifications in Information Technology, Computer Science, Engineering, related field, or equivalent experience is preferred
Excellent communication and customer service skills

Keywords: US Main, Levittown , Desktop Support Analyst, Professions , Warminster, Pennsylvania